The Portal Company
The Portal Company

Membership Portals

Partner with The Portal Company to create a self-service member website uniquely fitted to your organisation.

Our expertise lies in combining innovation with intuitive design. This balance ensures that your portal will resonate with members, where each click can strengthen the bond with your community.

Ready to reshape the way your members connect?

Discuss your requirements

Why Membership Self-Service Portals?

When you empower your members with a self-service web portal, you’re opening doors to a new level of engagement.

These websites allow members to find what they need, enhancing their overall experience. This streamlined approach is not just about individual experiences; it’s also about improving operational workflows and reducing administrative burdens to build a vibrant, engaged community to scale your organisation’s reach and impact.

Why Membership Portals?

When you empower your members with a self-service portal, you’re opening doors to a new level of engagement.

These sites allow members to find what they need, enhancing their experience. This approach is also about improving operations and reducing administration, helping you grow a vibrant, engaged community.

Membership Portal Specialists

The Portal Company specialises in designing data-powered websites that address the needs of member-based organisations. Our solutions include:

  • Self-Service Member Management: Empowering members to manage their profiles, preferences, and renewals online.
  • Payment Integration: We add payment collection functionality into websites, catering to various financial transactions.
  • Personalised Content: Our team designs portals that deliver content tailored to individual members’ interests and needs.
  • Engagement Analytics: Portal activity reporting helps organisations measure and enhance member engagement.
  • Knowledge Base: Building self-service knowledge resources to support stakeholder information needs.
  • Event Participation: Developing website capabilities that facilitate event organisation and boost participation.
  • Volunteer Onboarding: Easy-to-navigate portals that give volunteers appropriate access to information to maximise their contribution.

We champion agile methodology for rapid deployment to create early gains for our clients, allowing for iterative feedback-based improvement.

Our expertise across these areas demonstrates our ability to deliver personalised portals flexibly designed for each unique organisation.


Customer Success Story

“The quality of The Portal Company’s work has been impressive, and they have delivered value for money. They’ve created a web portal that will power exciting new opportunities for Cycling UK and its members into the future.”

Ian Taylor, IT Manager at Cycling UK

Benefits of Our Membership Portals

Streamlined Administration

Reduce manual tasks through self-service capabilities, including member management and renewals.

Integrated Data Management

Seamless Dynamics 365 CRM integration provides a unified view of member activities and preferences.

Optimised Member Experience

Provide easy access to resources, events, and support services to delight community members.

Boosted Engagement and Loyalty

Personalised interactions and portal content helps drive deeper involvement and commitment.

We are trusted by…

junior offshore group
Healthcare rm Logo
Accredo Logo
Cifas Logo
chartered institute for securities and investment logo

Microsoft Technology We Specialise In

Our team use the breadth of the Microsoft Cloud platform to create secure, data-powered portals that modernise processes and delight customers. Our web portal developments include:

Power Pages

Customising adaptable low code templates to accelerate portal deployment while ensuring functionality and design finesse.


Offering vast customisation options for sophisticated portal, ensuring scalability, security, and comprehensive integration.

Power Automate

Optimising workflows across systems by automating responses to portal interactions that increase scale and efficiency.

Dynamics 365

Seamlessly integrating business processes between your portal and Dynamics CRM, including cases, leads, contracts, and more.

Power Apps

Connecting processes managed in other business apps with your portal, such as subscriptions, events, and registrations.

Power BI

Enhancing self-service portals with dynamic, interactive data visualisations that offer insightful analytics.

Web Portal Integrations

Stand out with a self-service portal that seamlessly works with your CRM, finance, and other platforms to streamline operations and enhance experiences. We use Microsoft’s cloud technology to integrate portals with third-party services to connect data and automate processes. These examples include:


Frequently Asked Questions

How does a portal improve member engagement and retention?

We develop online portals to enhance engagement and retention by allowing members to manage their details, renew subscriptions, access exclusive resources, and participate in events seamlessly.

With real-time updates and personalised user journeys, this ease of use creates a frictionless experience, making members feel valued and more likely to remain connected.

What are the best practices for integrating CRM systems with membership web portals?

We utilise Microsoft Power Pages and Azure as our primary portal technology solutions, streamlining the integration of Dynamics 365 CRM and Power Apps with membership web portals.

This structure ensures a unified data ecosystem through Microsoft Dataverse, ensuring real-time data updates, connected processes, and personalised experiences, with all member interactions connected.

How does a membership web portal improve event management?

A membership web portal boosts event management efficiency by simplifying registrations and facilitating swift updates, involving reduced administrative effort.

Our portals ensure mobile-friendly access to event details, improving attendee engagement. This can also open new revenue channels through integrated online payment systems, providing participants and organisers with a smoother, more connected experience.

What security features are essential for protecting data in a membership web portal?

Microsoft’s robust encryption and advanced security protocols fortify our membership web portals. Stringent security measures protect every transaction and data exchange, ensuring your information remains secure and confidential.

Download a white paper to learn how Microsoft Power Pages offer enterprise-grade security and capabilities to protect websites.

Can a membership web portal support tiered membership levels?

A membership web portal can be customised to support tiered membership levels. Using Microsoft Dynamics 365 or Power Apps, we’re skilled in implementing solutions catering to consumer members or the multifaceted needs of corporate memberships, such as trade associations.

Membership packages and rules are configurable, centrally stored in Microsoft Dataverse, and seamlessly published via a Microsoft data-powered portal.

Ready for change?

Revitalise your member interactions and simplify operations with a self-service website from The Portal Company.

We’ll help you expand and invigorate your membership by using state-of-the-art Microsoft technology. For an initial free consultation, contact us today to discuss your needs.