The Portal Company
The Portal Company

Corporate Responsibility

The Portal Company, a division of Serversys strives to be a company that society wants to exist. We consider our community at every touchpoint to ensure we have a positive impact on our environment. We strive to demonstrate leadership in our areas of expertise to push positive changes within our community, customers and partners and deliver IT solutions that provide sustainability.

As part of our effort to embody this ideal, we have developed an approach to conducting business that seeks to uphold the following principles and responsibilities of good corporate citizenship.

1. Respect for the Individual

Serversys’s relationships with its associates (employees), customers, dealers and business partners are guided by the company’s philosophy of “Respect for the Individual.” As envisioned by our company’s founders, this philosophy leads us to value and respect the unique contributions of each individual.

Serversys seeks to create an environment in which each associate’s ambitions and abilities can be developed, as well as a workplace where an individual’s potential can be actively realised. Accordingly, we are committed to ensuring that each person involved in the development, production, distribution, sale and service of our products is treated with dignity and respect, and has a meaningful opportunity to contribute to the company’s success.

2. Human Rights

The respect for human rights is an extension of our philosophy of “Respect for the Individual,” which centres on initiative, equality and trust. As part of our effort to conduct business in an ethical manner, Serversys will not engage in business practices or activities that compromise fundamental human rights.

3. Working Conditions

Serversys is committed to ensuring that the individuals building our products and components and providing services to our company are afforded responsible working conditions, and are treated with dignity and respect.

Child Labour

We shall not hire children who do not reach the legal age for work in each country and region.

Forced Labour

No form of human trafficking, forced, bonded (including debt bondage) or indentured labour, slavery or trafficking of persons will be tolerated. This includes, but is not limited to, transporting, harbouring, recruiting, transferring or receiving persons by means of threat, force, coercion, deception, abduction or fraud for labour services.

Compensation and Working Hours

Wages, including overtime and benefits, shall comply with local law, including those relating to minimum wages, overtime hours and legally mandated benefits. Working hours shall comply with applicable local laws.

Harassment and Discrimination

Serversys will ensure that there is no harsh or inhumane treatment or threat of such treatment in the workplace. Serversys does not tolerate discrimination in any form based on characteristics such as race, colour, age, gender identity and expression, sexual orientation, ethnicity or national origin, disability, pregnancy, religion, military veteran status, educational background, economic status or, or any other status protected by law.

Freedom of Association

We encourage open communication with management regarding working conditions without fear of reprisal, intimidation or harassment. We believe that maintaining an environment for dialogue between associates and management will deepen free, open-minded and two-way communication, making it possible to build a stronger relationship of mutual trust. In addition, associates shall, in accordance with local laws, have the right to associate freely, and join—or choose not to join—labour unions or workers’ councils.

Health & Safety

Associates shall have a safe and healthy working environment that meets or exceeds applicable standards for occupational safety and health.

4. Business Ethics and Compliance

Trust is a critical foundation of a successful and sustainable business. We have worked diligently throughout our company’s history to foster trusting relationships among Serversys and its customers, suppliers, business partners, and dealers. To maintain a high degree of trust with all stakeholders, it is therefore a core responsibility of all Serversys associates to conduct business in an open, honest and ethical manner, and to follow the company’s code of ethics in all their business practices. This includes upholding all laws in the places where we do business.

Anti-Corruption: Serversys has zero-tolerance for all forms of bribery, corruption, extortion or embezzlement.

Privacy: We take appropriate measures to respect privacy, protect personal data against loss and unauthorised access or use, and comply with relevant privacy and information security laws and regulations.

Financial Responsibility/Accurate Records: All business dealings are transparently performed and accurately reflected on the company’s financial reports and filings.

Disclosure of Information: Serversys discloses financial and non-financial information in accordance with applicable regulations and prevailing industry practices.

Fair Competition/Anti-Trust: Serversys upholds standards of fair business and conducts business in accordance with all applicable anti-trust or anti-competition laws and regulations.

Conflicts of Interest: Serversys conducts business in a manner that avoids any appearance of impropriety.

Intellectual Property: We respect valid intellectual property rights and use commercially reasonable practices to protect the transfer of confidential technology and know-how.

Export Controls and Economic Sanctions: Serversys complies with applicable restrictions on the export or re-export of goods, software, services and technology, as well as with applicable restrictions on trade involving certain countries, regions, companies or entities and individuals.

Protection of Identity and Non-Retaliation: Serversys has established processes that allow concerns to be raised anonymously with confidentiality and without retaliation.

5. Community Involvement

We recognise the responsibility to act responsibly and constructively as a member of these communities. Through a broad range of community initiatives, charitable giving and volunteerism, Serversys seeks to create value for society and bring joy to people’s lives.

6. Commitment to Principles

In adhering to the above principles, Serversys seeks to communicate its commitment to its customers, associates, suppliers, dealers, other business partners, and to the communities in which we live and work. Further, we expect that any party conducting business with Serversys will embrace and uphold these principles to the best of their ability.